{"id":218,"date":"2026-09-16T23:46:49","date_gmt":"2026-09-16T23:46:49","guid":{"rendered":"https:\/\/demo1.daimhub.com\/?page_id=218"},"modified":"2026-09-16T23:46:49","modified_gmt":"2026-09-16T23:46:49","slug":"jeevi-support","status":"publish","type":"page","link":"https:\/\/demo1.daimhub.com\/?page_id=218","title":{"rendered":"Jeevi Support Center"},"content":{"rendered":"    <main class=\"jeevi-support-shell\">\n          <header class=\"jeevi-support-topbar\">\n      <div class=\"jeevi-support-topbar-inner\">\n        <a class=\"jeevi-support-brand\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218\"><span class=\"jeevi-brand-mark\">J<\/span><div><strong>Jeevi Help Center<\/strong><small>TravelOS Support<\/small><\/div><\/a>\n        <nav aria-label=\"Support navigation\">\n          <a class=\"is-active\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218#guides\">Guides<\/a>\n          <a href=\"https:\/\/demo1.daimhub.com\/?page_id=218#faq\">Frequently asked questions<\/a>\n          <a href=\"https:\/\/demo1.daimhub.com\/?page_id=218#contact\">Contact<\/a>\n          <a class=\"\" href=\"https:\/\/demo1.daimhub.com\/more-from-daim-hub-fiji\/\">More from DAIM HUB Fiji<\/a>\n        <\/nav>\n        <div class=\"jeevi-support-topbar-actions\">    <label class=\"jeevi-language-switcher is-compact\">\n      <span>Language<\/span>\n      <select onchange=\"if(this.value){window.location.href=this.value;}\">\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=en\"  selected='selected'>English<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=fj\" >Vosa Vakaviti<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=hi\" >\u0939\u093f\u0928\u094d\u0926\u0940<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=fr\" >Fran\u00e7ais<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=de\" >Deutsch<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=es\" >Espa\u00f1ol<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=it\" >Italiano<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=pt\" >Portugu\u00eas<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=zh\" >\u7b80\u4f53\u4e2d\u6587<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ja\" >\u65e5\u672c\u8a9e<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ko\" >\ud55c\uad6d\uc5b4<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ar\" >\u0627\u0644\u0639\u0631\u0628\u064a\u0629<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ru\" >\u0420\u0443\u0441\u0441\u043a\u0438\u0439<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=nl\" >Nederlands<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=id\" >Bahasa Indonesia<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=sv\" >Svenska<\/option>\n              <\/select>\n    <\/label>\n    <a class=\"jeevi-support-login\" href=\"https:\/\/demo1.daimhub.com\/?page_id=18\">Login<\/a><\/div>\n      <\/div>\n    <\/header>\n          <section class=\"jeevi-support-hero\">\n        <div class=\"jeevi-support-hero-inner\">\n          <span class=\"jeevi-support-kicker\">Jeevi TravelOS Support<\/span>\n          <h1>How can we help?<\/h1>\n          <p>Search practical guides, feature walkthroughs and answers for every Jeevi workspace.<\/p>\n          <div class=\"jeevi-support-search\"><span aria-hidden=\"true\">\u2315<\/span><input type=\"search\" id=\"jeeviSupportSearch\" placeholder=\"Search help articles, features and FAQs\" autocomplete=\"off\"><kbd>\/<\/kbd><\/div>\n          <div class=\"jeevi-support-quick-search\"><span>Popular:<\/span><button type=\"button\" data-support-term=\"itinerary\">Itinerary<\/button><button type=\"button\" data-support-term=\"booking\">Booking<\/button><button type=\"button\" data-support-term=\"dispatch\">Dispatch<\/button><button type=\"button\" data-support-term=\"vehicle\">Vehicle<\/button><\/div>\n        <\/div>\n      <\/section>\n\n      <section class=\"jeevi-support-content\" id=\"guides\">\n        <div class=\"jeevi-support-start\">\n          <div class=\"jeevi-support-section-head\"><div><span>Start here<\/span><h2>Get to the right answer quickly<\/h2><p>Choose a common task or browse the full help library below.<\/p><\/div><\/div>\n          <div class=\"jeevi-support-start-grid\">\n                        <a class=\"jeevi-support-start-card\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=getting-started\"><span>01<\/span><div><small>All users<\/small><strong>Getting started with Jeevi TravelOS<\/strong><p>Understand the Jeevi workspace, role-based navigation, notifications and the fastest way to find the tools assigned to you.<\/p><\/div><b>\u2192<\/b><\/a>\n                        <a class=\"jeevi-support-start-card\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=build-itinerary\"><span>02<\/span><div><small>Reservations<\/small><strong>Build and update a guest itinerary<\/strong><p>Create a simple day-by-day trip using date, time, duration, activity type, location and guest information.<\/p><\/div><b>\u2192<\/b><\/a>\n                        <a class=\"jeevi-support-start-card\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=dispatch-driver\"><span>03<\/span><div><small>Fleet Coordinators &amp; Drivers<\/small><strong>Dispatch movements and manage driver shifts<\/strong><p>Assign vehicles and drivers, monitor active work, follow movement status and let drivers acknowledge each pickup from their mobile workspace.<\/p><\/div><b>\u2192<\/b><\/a>\n                      <\/div>\n        <\/div>\n\n        <div class=\"jeevi-support-main-grid\">\n          <div class=\"jeevi-support-main-column\">\n            <section class=\"jeevi-support-block\">\n              <div class=\"jeevi-support-section-head\"><div><span>Browse by category<\/span><h2>Browse help by workspace<\/h2><p>Support is organised around the job users are trying to complete.<\/p><\/div><button type=\"button\" class=\"jeevi-support-reset\" data-support-reset>View all articles<\/button><\/div>\n              <div class=\"jeevi-support-category-grid\">\n                                  <button type=\"button\" class=\"jeevi-support-category\" data-support-category=\"getting-started\"><b>\u25ce<\/b><span>Getting Started<\/span><small>4 guides<\/small><\/button>\n                                  <button type=\"button\" class=\"jeevi-support-category\" data-support-category=\"bookings-itineraries\"><b>\u2726<\/b><span>Bookings &amp; Itineraries<\/span><small>2 guides<\/small><\/button>\n                                  <button type=\"button\" class=\"jeevi-support-category\" data-support-category=\"suppliers-rates\"><b>\u00a4<\/b><span>Suppliers &amp; Rates<\/span><small>2 guides<\/small><\/button>\n                                  <button type=\"button\" class=\"jeevi-support-category\" data-support-category=\"operations-fleet\"><b>\u2316<\/b><span>Operations &amp; Fleet<\/span><small>3 guides<\/small><\/button>\n                                  <button type=\"button\" class=\"jeevi-support-category\" data-support-category=\"customers-agents\"><b>\u2659<\/b><span>Customers &amp; Agents<\/span><small>1 guides<\/small><\/button>\n                                  <button type=\"button\" class=\"jeevi-support-category\" data-support-category=\"admin-setup\"><b>\u2699<\/b><span>Administration &amp; Setup<\/span><small>2 guides<\/small><\/button>\n                              <\/div>\n            <\/section>\n\n            <section class=\"jeevi-support-block\">\n              <div class=\"jeevi-support-section-head\"><div><span>Recommended<\/span><h2>Popular walkthroughs<\/h2><p>Visual guides for the tasks most teams use every day.<\/p><\/div><\/div>\n              <div class=\"jeevi-support-featured-grid\">\n                <article class=\"jeevi-help-card\" data-category=\"getting-started\" data-search=\"getting started with jeevi travelos understand the jeevi workspace, role-based navigation, notifications and the fastest way to find the tools assigned to you. getting started all users\"><a class=\"jeevi-help-card-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=getting-started\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/support-home.png\" alt=\"Getting started with Jeevi TravelOS\"><\/a><div><small>Getting Started \u00b7 4 min<\/small><h3>Getting started with Jeevi TravelOS<\/h3><p>Understand the Jeevi workspace, role-based navigation, notifications and the fastest way to find the tools assigned to you.<\/p><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=getting-started\">Read article \u2192<\/a><\/div><\/article><article class=\"jeevi-help-card\" data-category=\"bookings-itineraries\" data-search=\"build and update a guest itinerary create a simple day-by-day trip using date, time, duration, activity type, location and guest information. bookings &amp; itineraries reservations\"><a class=\"jeevi-help-card-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=build-itinerary\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/itinerary-builder.png\" alt=\"Build and update a guest itinerary\"><\/a><div><small>Bookings &amp; Itineraries \u00b7 6 min<\/small><h3>Build and update a guest itinerary<\/h3><p>Create a simple day-by-day trip using date, time, duration, activity type, location and guest information.<\/p><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=build-itinerary\">Read article \u2192<\/a><\/div><\/article><article class=\"jeevi-help-card\" data-category=\"bookings-itineraries\" data-search=\"create a tour or transfer booking enter customer details, service type, travel date, passengers and route information, then continue into itinerary, operations and costing. bookings &amp; itineraries reservations &amp; agents\"><a class=\"jeevi-help-card-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=create-booking\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/booking-workspace.png\" alt=\"Create a tour or transfer booking\"><\/a><div><small>Bookings &amp; Itineraries \u00b7 5 min<\/small><h3>Create a tour or transfer booking<\/h3><p>Enter customer details, service type, travel date, passengers and route information, then continue into itinerary, operations and costing.<\/p><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=create-booking\">Read article \u2192<\/a><\/div><\/article><article class=\"jeevi-help-card\" data-category=\"operations-fleet\" data-search=\"dispatch movements and manage driver shifts assign vehicles and drivers, monitor active work, follow movement status and let drivers acknowledge each pickup from their mobile workspace. operations &amp; fleet fleet coordinators &amp; drivers\"><a class=\"jeevi-help-card-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=dispatch-driver\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/dispatch.png\" alt=\"Dispatch movements and manage driver shifts\"><\/a><div><small>Operations &amp; Fleet \u00b7 6 min<\/small><h3>Dispatch movements and manage driver shifts<\/h3><p>Assign vehicles and drivers, monitor active work, follow movement status and let drivers acknowledge each pickup from their mobile workspace.<\/p><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=dispatch-driver\">Read article \u2192<\/a><\/div><\/article><article class=\"jeevi-help-card\" data-category=\"customers-agents\" data-search=\"use the guest live vehicle tracking link give arriving passengers a secure live view of the assigned vehicle and movement status while the driver is active. customers &amp; agents customers &amp; operations\"><a class=\"jeevi-help-card-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=live-tracking\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/guest-tracking.png\" alt=\"Use the guest live vehicle tracking link\"><\/a><div><small>Customers &amp; Agents \u00b7 4 min<\/small><h3>Use the guest live vehicle tracking link<\/h3><p>Give arriving passengers a secure live view of the assigned vehicle and movement status while the driver is active.<\/p><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=live-tracking\">Read article \u2192<\/a><\/div><\/article><article class=\"jeevi-help-card\" data-category=\"admin-setup\" data-search=\"customise jeevi for your business use jeevi as the core framework, then adapt roles, workflows, forms, payment options, documents, reporting and integrations to the business. administration &amp; setup owners &amp; management\"><a class=\"jeevi-help-card-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=customisation\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/customisation.png\" alt=\"Customise Jeevi for your business\"><\/a><div><small>Administration &amp; Setup \u00b7 5 min<\/small><h3>Customise Jeevi for your business<\/h3><p>Use Jeevi as the core framework, then adapt roles, workflows, forms, payment options, documents, reporting and integrations to the business.<\/p><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=customisation\">Read article \u2192<\/a><\/div><\/article><article class=\"jeevi-help-card\" data-category=\"getting-started\" data-search=\"find answers in the jeevi help center search support, browse guides by workspace, open faqs and download the complete jeevi user guide from one public help page. getting started all users\"><a class=\"jeevi-help-card-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=support-center\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/support-center.png\" alt=\"Find answers in the Jeevi Help Center\"><\/a><div><small>Getting Started \u00b7 3 min<\/small><h3>Find answers in the Jeevi Help Center<\/h3><p>Search support, browse guides by workspace, open FAQs and download the complete Jeevi user guide from one public help page.<\/p><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=support-center\">Read article \u2192<\/a><\/div><\/article>              <\/div>\n            <\/section>\n\n            <section class=\"jeevi-support-block\" id=\"all-support-articles\">\n              <div class=\"jeevi-support-section-head\"><div><span>All help articles<\/span><h2>All guides<\/h2><p>Search or filter the complete Jeevi support library.<\/p><\/div><\/div>\n              <div class=\"jeevi-support-article-list\" id=\"jeeviAllArticles\">\n                <article class=\"jeevi-help-row\" data-category=\"getting-started\" data-search=\"getting started with jeevi travelos understand the jeevi workspace, role-based navigation, notifications and the fastest way to find the tools assigned to you. getting started all users\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=getting-started\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/support-home.png\" alt=\"\"><\/a><div><small>Getting Started \u00b7 4 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=getting-started\">Getting started with Jeevi TravelOS<\/a><\/h3><p>Understand the Jeevi workspace, role-based navigation, notifications and the fastest way to find the tools assigned to you.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"bookings-itineraries\" data-search=\"build and update a guest itinerary create a simple day-by-day trip using date, time, duration, activity type, location and guest information. bookings &amp; itineraries reservations\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=build-itinerary\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/itinerary-builder.png\" alt=\"\"><\/a><div><small>Bookings &amp; Itineraries \u00b7 6 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=build-itinerary\">Build and update a guest itinerary<\/a><\/h3><p>Create a simple day-by-day trip using date, time, duration, activity type, location and guest information.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"bookings-itineraries\" data-search=\"create a tour or transfer booking enter customer details, service type, travel date, passengers and route information, then continue into itinerary, operations and costing. bookings &amp; itineraries reservations &amp; agents\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=create-booking\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/booking-workspace.png\" alt=\"\"><\/a><div><small>Bookings &amp; Itineraries \u00b7 5 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=create-booking\">Create a tour or transfer booking<\/a><\/h3><p>Enter customer details, service type, travel date, passengers and route information, then continue into itinerary, operations and costing.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"suppliers-rates\" data-search=\"manage supplier requests and confirmations track availability requests, booking requests, confirmations, waitlists, amendments and cancellations in one reservation workflow. suppliers &amp; rates reservations\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=supplier-confirmations\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/supplier-workflow.png\" alt=\"\"><\/a><div><small>Suppliers &amp; Rates \u00b7 5 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=supplier-confirmations\">Manage supplier requests and confirmations<\/a><\/h3><p>Track availability requests, booking requests, confirmations, waitlists, amendments and cancellations in one reservation workflow.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"suppliers-rates\" data-search=\"manage rates, seasons and commercial terms maintain supplier costs, sell rates, seasonal periods, agent terms and price snapshots without changing historical confirmed values. suppliers &amp; rates reservations &amp; admin\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=rates-contracts\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/rates.png\" alt=\"\"><\/a><div><small>Suppliers &amp; Rates \u00b7 7 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=rates-contracts\">Manage rates, seasons and commercial terms<\/a><\/h3><p>Maintain supplier costs, sell rates, seasonal periods, agent terms and price snapshots without changing historical confirmed values.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"operations-fleet\" data-search=\"dispatch movements and manage driver shifts assign vehicles and drivers, monitor active work, follow movement status and let drivers acknowledge each pickup from their mobile workspace. operations &amp; fleet fleet coordinators &amp; drivers\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=dispatch-driver\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/dispatch.png\" alt=\"\"><\/a><div><small>Operations &amp; Fleet \u00b7 6 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=dispatch-driver\">Dispatch movements and manage driver shifts<\/a><\/h3><p>Assign vehicles and drivers, monitor active work, follow movement status and let drivers acknowledge each pickup from their mobile workspace.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"operations-fleet\" data-search=\"complete driver vehicle checks and report damage record mileage and vehicle condition before departure and on return, with issues feeding into the maintenance workflow. operations &amp; fleet drivers &amp; fleet managers\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=vehicle-checks\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/driver-mobile.png\" alt=\"\"><\/a><div><small>Operations &amp; Fleet \u00b7 5 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=vehicle-checks\">Complete driver vehicle checks and report damage<\/a><\/h3><p>Record mileage and vehicle condition before departure and on return, with issues feeding into the maintenance workflow.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"operations-fleet\" data-search=\"track fleet maintenance, work orders and service schedules use vehicle issues, work orders, parts and preventive service schedules to keep fleet readiness and maintenance history in one place. operations &amp; fleet fleet managers\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=maintenance\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/fleet-maintenance.png\" alt=\"\"><\/a><div><small>Operations &amp; Fleet \u00b7 7 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=maintenance\">Track fleet maintenance, work orders and service schedules<\/a><\/h3><p>Use vehicle issues, work orders, parts and preventive service schedules to keep fleet readiness and maintenance history in one place.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"customers-agents\" data-search=\"use the guest live vehicle tracking link give arriving passengers a secure live view of the assigned vehicle and movement status while the driver is active. customers &amp; agents customers &amp; operations\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=live-tracking\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/guest-tracking.png\" alt=\"\"><\/a><div><small>Customers &amp; Agents \u00b7 4 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=live-tracking\">Use the guest live vehicle tracking link<\/a><\/h3><p>Give arriving passengers a secure live view of the assigned vehicle and movement status while the driver is active.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"admin-setup\" data-search=\"understand users, roles and approvals keep access simple by assigning each user only the workspace needed for their job while retaining controlled administrative oversight. administration &amp; setup master &amp; super admin\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=users-roles\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/admin-control.png\" alt=\"\"><\/a><div><small>Administration &amp; Setup \u00b7 5 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=users-roles\">Understand users, roles and approvals<\/a><\/h3><p>Keep access simple by assigning each user only the workspace needed for their job while retaining controlled administrative oversight.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"getting-started\" data-search=\"change the jeevi interface language choose from 16 interface languages. jeevi remembers the preference for the browser and signed-in user. getting started all users\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=languages\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/language-selector.png\" alt=\"\"><\/a><div><small>Getting Started \u00b7 2 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=languages\">Change the Jeevi interface language<\/a><\/h3><p>Choose from 16 interface languages. Jeevi remembers the preference for the browser and signed-in user.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"admin-setup\" data-search=\"customise jeevi for your business use jeevi as the core framework, then adapt roles, workflows, forms, payment options, documents, reporting and integrations to the business. administration &amp; setup owners &amp; management\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=customisation\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/customisation.png\" alt=\"\"><\/a><div><small>Administration &amp; Setup \u00b7 5 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=customisation\">Customise Jeevi for your business<\/a><\/h3><p>Use Jeevi as the core framework, then adapt roles, workflows, forms, payment options, documents, reporting and integrations to the business.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"getting-started\" data-search=\"find answers in the jeevi help center search support, browse guides by workspace, open faqs and download the complete jeevi user guide from one public help page. getting started all users\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=support-center\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/support-center.png\" alt=\"\"><\/a><div><small>Getting Started \u00b7 3 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=support-center\">Find answers in the Jeevi Help Center<\/a><\/h3><p>Search support, browse guides by workspace, open FAQs and download the complete Jeevi user guide from one public help page.<\/p><\/div><span>\u2192<\/span><\/article><article class=\"jeevi-help-row\" data-category=\"getting-started\" data-search=\"use the jeevi website navigation use the simplified grouped navigation to explore the platform, role portals, customisation options and support resources without a crowded menu. getting started all users\"><a class=\"jeevi-help-row-image\" href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=public-navigation\"><img decoding=\"async\" src=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/img\/support\/public-navigation.png\" alt=\"\"><\/a><div><small>Getting Started \u00b7 2 min<\/small><h3><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=public-navigation\">Use the Jeevi website navigation<\/a><\/h3><p>Use the simplified grouped navigation to explore the platform, role portals, customisation options and support resources without a crowded menu.<\/p><\/div><span>\u2192<\/span><\/article>              <\/div>\n              <div class=\"jeevi-support-empty\" id=\"jeeviSupportEmpty\" hidden>No matching support content found.<button type=\"button\" data-support-reset>Clear filters<\/button><\/div>\n            <\/section>\n          <\/div>\n\n          <aside class=\"jeevi-support-sidebar\">\n            <section class=\"jeevi-support-side-card jeevi-support-side-guide\"><span>PDF guide<\/span><h3>Jeevi TravelOS User Guide<\/h3><p>A complete product guide with role access, feature explanations, workflows and screenshots. No login credentials are included.<\/p><a class=\"jeevi-btn jeevi-btn-primary\" href=\"https:\/\/demo1.daimhub.com\/wp-content\/themes\/jeevi-travelos\/assets\/docs\/Jeevi-TravelOS-User-Guide-v0.7.1.pdf\" target=\"_blank\" rel=\"noopener\">Open User Guide \u2197<\/a><\/section>\n            <section class=\"jeevi-support-side-card\"><span>Quick links<\/span><a href=\"#faq\"><b>Frequently asked questions<\/b><small>Common access, itinerary, language and payment questions<\/small><\/a><a href=\"https:\/\/demo1.daimhub.com\/?page_id=218&#038;article=getting-started\"><b>Getting started<\/b><small>Understand your role and daily workspace<\/small><\/a><a href=\"https:\/\/demo1.daimhub.com\/more-from-daim-hub-fiji\/\"><b>More from DAIM HUB Fiji<\/b><small>Explore other DAIM HUB Fiji solutions<\/small><\/a><\/section>\n            <section class=\"jeevi-support-side-card jeevi-support-side-language\"><span>Languages<\/span><h3>Use Jeevi in your preferred language<\/h3><p>The website, portal framework and Support Center include a 16-language selector.<\/p>    <label class=\"jeevi-language-switcher\">\n      <span>Language<\/span>\n      <select onchange=\"if(this.value){window.location.href=this.value;}\">\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=en\"  selected='selected'>English<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=fj\" >Vosa Vakaviti<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=hi\" >\u0939\u093f\u0928\u094d\u0926\u0940<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=fr\" >Fran\u00e7ais<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=de\" >Deutsch<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=es\" >Espa\u00f1ol<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=it\" >Italiano<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=pt\" >Portugu\u00eas<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=zh\" >\u7b80\u4f53\u4e2d\u6587<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ja\" >\u65e5\u672c\u8a9e<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ko\" >\ud55c\uad6d\uc5b4<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ar\" >\u0627\u0644\u0639\u0631\u0628\u064a\u0629<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=ru\" >\u0420\u0443\u0441\u0441\u043a\u0438\u0439<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=nl\" >Nederlands<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=id\" >Bahasa Indonesia<\/option>\n                  <option value=\"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F218&#038;jeevi_lang=sv\" >Svenska<\/option>\n              <\/select>\n    <\/label>\n    <\/section>\n            <section class=\"jeevi-support-side-card jeevi-support-side-contact\"><span>Need a person?<\/span><h3>DAIM HUB Fiji Support<\/h3><p>For implementation, product support or business customisation, contact the team directly.<\/p><a href=\"mailto:daimhub@gmail.com?subject=Jeevi%20TravelOS%20Support\">Email support<\/a><a href=\"https:\/\/wa.me\/6797308669\" target=\"_blank\" rel=\"noopener\">WhatsApp support<\/a><\/section>\n          <\/aside>\n        <\/div>\n\n        <section class=\"jeevi-faq-section\" id=\"faq\">\n          <div class=\"jeevi-support-section-head\"><div><span>FAQ<\/span><h2>Frequently asked questions<\/h2><p>Fast answers to the questions users ask most often.<\/p><\/div><\/div>\n          <div class=\"jeevi-faq-grid\" id=\"jeeviSupportFaqs\">\n          <details class=\"jeevi-faq\" data-search=\"how do i log in to jeevi? use the jeevi portal login. your assigned role automatically opens the correct workspace after sign-in.\"><summary>How do I log in to Jeevi?<span>\uff0b<\/span><\/summary><p>Use the Jeevi Portal login. Your assigned role automatically opens the correct workspace after sign-in.<\/p><\/details><details class=\"jeevi-faq\" data-search=\"why do different users see different menus? jeevi is role-based. each user sees only the tools required for their work, while authorised administrators can access broader operational areas.\"><summary>Why do different users see different menus?<span>\uff0b<\/span><\/summary><p>Jeevi is role-based. Each user sees only the tools required for their work, while authorised administrators can access broader operational areas.<\/p><\/details><details class=\"jeevi-faq\" data-search=\"how do i add or edit itinerary items? open itineraries, choose a trip, then add a date, time, duration, activity, location and guest information. existing items can be edited or deleted from the day-by-day timeline.\"><summary>How do I add or edit itinerary items?<span>\uff0b<\/span><\/summary><p>Open Itineraries, choose a trip, then add a date, time, duration, activity, location and guest information. Existing items can be edited or deleted from the day-by-day timeline.<\/p><\/details><details class=\"jeevi-faq\" data-search=\"when is a driver location tracked? location reporting is intended to run only while the driver has started an active shift and the device permits the jeevi web app to operate.\"><summary>When is a driver location tracked?<span>\uff0b<\/span><\/summary><p>Location reporting is intended to run only while the driver has started an active shift and the device permits the Jeevi web app to operate.<\/p><\/details><details class=\"jeevi-faq\" data-search=\"can jeevi be customised for our business? yes. jeevi is a configurable core framework. daim hub fiji can study the business and adjust roles, workflows, forms, payment options, documents, reporting and integrations to match the operation.\"><summary>Can Jeevi be customised for our business?<span>\uff0b<\/span><\/summary><p>Yes. Jeevi is a configurable core framework. DAIM HUB Fiji can study the business and adjust roles, workflows, forms, payment options, documents, reporting and integrations to match the operation.<\/p><\/details><details class=\"jeevi-faq\" data-search=\"how do i change the language? use the language selector in the website or portal. jeevi remembers the selected language for the device and signed-in user.\"><summary>How do I change the language?<span>\uff0b<\/span><\/summary><p>Use the language selector in the website or portal. Jeevi remembers the selected language for the device and signed-in user.<\/p><\/details><details class=\"jeevi-faq\" data-search=\"can we use our preferred payment method? yes. payment workflows can be configured for cards, payment links, bank transfer, deposits, staged balances, account billing or another suitable provider.\"><summary>Can we use our preferred payment method?<span>\uff0b<\/span><\/summary><p>Yes. Payment workflows can be configured for cards, payment links, bank transfer, deposits, staged balances, account billing or another suitable provider.<\/p><\/details><details class=\"jeevi-faq\" data-search=\"is the support center public? yes. the jeevi support center is available without signing in so users can access guides and faqs whenever they need them.\"><summary>Is the Support Center public?<span>\uff0b<\/span><\/summary><p>Yes. The Jeevi Support Center is available without signing in so users can access guides and FAQs whenever they need them.<\/p><\/details>          <\/div>\n        <\/section>\n\n        <section class=\"jeevi-support-contact\" id=\"contact\">\n          <div><span>Still need help?<\/span><h2>Talk to DAIM HUB Fiji<\/h2><p>Get product support, implementation guidance or discuss how Jeevi can be configured around your business.<\/p><\/div>\n          <div class=\"jeevi-support-contact-actions\"><a class=\"jeevi-btn jeevi-btn-primary\" href=\"mailto:daimhub@gmail.com?subject=Jeevi%20TravelOS%20Support\">Email support<\/a><a class=\"jeevi-btn jeevi-btn-ghost\" href=\"https:\/\/wa.me\/6797308669\" target=\"_blank\" rel=\"noopener\">WhatsApp support<\/a><\/div>\n        <\/section>\n      <\/section>\n    <\/main>\n    <script>\n    (function(){\n      const input=document.getElementById('jeeviSupportSearch');\n      const rows=[...document.querySelectorAll('#jeeviAllArticles .jeevi-help-row')];\n      const faqs=[...document.querySelectorAll('#jeeviSupportFaqs .jeevi-faq')];\n      const empty=document.getElementById('jeeviSupportEmpty');\n      const categories=[...document.querySelectorAll('[data-support-category]')];\n      let activeCategory='';\n      function apply(){\n        const term=(input?input.value:'').toLowerCase().trim(); let shown=0;\n        rows.forEach(c=>{const show=(!term||c.dataset.search.includes(term))&&(!activeCategory||c.dataset.category===activeCategory);c.hidden=!show;if(show)shown++;});\n        faqs.forEach(f=>{f.hidden=!!term&&!f.dataset.search.includes(term);});\n        if(empty)empty.hidden=shown>0;\n      }\n      if(input){input.addEventListener('input',apply);document.addEventListener('keydown',e=>{if(e.key==='\/'&&document.activeElement!==input){e.preventDefault();input.focus();}});}\n      categories.forEach(b=>b.addEventListener('click',()=>{activeCategory=b.dataset.supportCategory||'';categories.forEach(x=>x.classList.toggle('is-active',x===b));apply();document.getElementById('all-support-articles').scrollIntoView({behavior:'smooth',block:'start'});}));\n      document.querySelectorAll('[data-support-term]').forEach(b=>b.addEventListener('click',()=>{if(input){input.value=b.dataset.supportTerm;input.focus();apply();document.getElementById('all-support-articles').scrollIntoView({behavior:'smooth',block:'start'});}}));\n      document.querySelectorAll('[data-support-reset]').forEach(b=>b.addEventListener('click',()=>{activeCategory='';if(input)input.value='';categories.forEach(x=>x.classList.remove('is-active'));rows.forEach(x=>x.hidden=false);faqs.forEach(x=>x.hidden=false);if(empty)empty.hidden=true;}));\n    })();\n    <\/script>\n    \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-218","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo1.daimhub.com\/index.php?rest_route=\/wp\/v2\/pages\/218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo1.daimhub.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo1.daimhub.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo1.daimhub.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=218"}],"version-history":[{"count":0,"href":"https:\/\/demo1.daimhub.com\/index.php?rest_route=\/wp\/v2\/pages\/218\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo1.daimhub.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}